Trauma-Informed Patient Access Navigator (Part-Time)

Achievement Center of LECOM Health; Erie (Erie County); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

403(b) Savings Plan with company match

Public Service Loan Forgiveness (PSLF)

Tuition discounts with Purdue Global

Job summary

The Achievement Center of LECOM Health is seeking a Part-time Patient Access Coordinator in Erie, PA. The role centers on centralized intake, referrals, and trauma-informed service connections for families seeking mental health support.

Responsibilities include scheduling, eligibility determinations, and guiding clients to LECOM services. Strong HIPAA compliance, cultural sensitivity, and 2 years in social services are required; bilingual applicants are encouraged.

Qualifications

• High school diploma or GED required.
• Associate degree or higher in medical billing or human services preferred.
• Two years’ experience in social serving systems required.
• Multilingual/cultural diversity experience is a plus.

Responsibilities

• Assesses needs of children, adults, and families while maintaining HIPAA confidentiality.
• Processes referrals and gathers information to ensure linkage to care.
• Completes client registration, authorization and eligibility determinations.
• Provides information on LECOM Behavioral Health or Physical Health services and steps to access care.
• Schedules appointments for intake assessments or evaluations.
• Maintains trauma-informed perspectives in activities and interactions.
• Supports agency mission and workplace culture with professional conduct.
• Participates in SAMHSA meetings, audits, trainings, or events as assigned.
• Participates in committees and other projects as needed.
• Maintains professional relationships with community providers and referral sources.

Skills

Trauma-informed approach

Culturally competent

Excellent communication

Referral coordination

Education

High school diploma or GED

Associate degree in medical billing or human services (preferred)

Job description

The Achievement Center of LECOM Health is seeking a Part-time Patient Access Coordinator in Erie, PA. The role centers on centralized intake, referrals, and trauma-informed service connections for families seeking mental health support.

Responsibilities include scheduling, eligibility determinations, and guiding clients to LECOM services. Strong HIPAA compliance, cultural sensitivity, and 2 years in social services are required; bilingual applicants are encouraged.