Trauma-Informed Housing Stability Case Manager

Just-Compassion-of-East-Washington-Count; Eugene (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee Assistance Program (EAP)

IRA retirement savings

Paid time off

Paid sick time (Oregon)

Paid family leave (PLO/OFLA/FMLA)

Wellness time

11 paid holidays

Professional development opportunities

Job summary

Just Compassion of East Washington County is seeking a Housing Case Manager to provide housing-focused case management for households experiencing instability. You will assist with housing searches, coordinate financial assistance, and support ongoing stabilization to promote long-term housing success.

This role requires strong housing navigation, landlord engagement, and trauma-informed practice, with duties including drafting stabilization plans, coordinating rent and utility assistance,

Qualifications

• High school diploma or equivalent is required.
• Bachelor’s degree in social work, human services, or related field preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Provides housing navigation and placement support to individuals and families experiencing housing instability.
• Coordinates financial assistance in compliance with HRSN funding requirements and internal financial protocols.
• Delivers ongoing case management services to promote housing retention and long-term stability.
• Assists participants in identifying safe, stable housing options aligned with their long-term goals.
• Develops individualized, participant-driven housing stabilization plans.
• Engages landlords, property managers, and housing providers to secure housing placements.
• Advocates for participants in housing negotiations, lease processes, and tenant rights education.
• Coordinates financial assistance for rent, move-in costs, utilities, and other eligible housing-related expenses.
• Ensures proper documentation and compliance with HRSN financial management and billing protocols.
• Supports participants in accessing rental arrears assistance, utility programs, and other stabilization resources.
• Provides ongoing case management including goal-setting, life skills coaching, and resource navigation.
• Coordinates with healthcare providers, social service agencies, and employment programs to provide wraparound support.
• Assists participants in obtaining identification, enrolling in benefits, and accessing supportive services.
• Maintains accurate and timely case notes and documentation in HMIS or other required systems.
• Tracks housing outcomes and participant progress to meet program reporting requirements.
• Ensures confidentiality and compliance with Medicaid, county, HUD, and agency regulations.
• Adheres to agency policies and best practices in trauma-informed care, cultural responsiveness, and harm reduction.
• Performs additional duties as assigned in support of program operations.

Skills

Organizational skills

Communication skills

MS Office

Google Suite

HMIS

Bilingual preferred

Education

High school diploma or equivalent

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Google Suite

HMIS database

Job description

Just Compassion of East Washington County is seeking a Housing Case Manager to provide housing-focused case management for households experiencing instability. You will assist with housing searches, coordinate financial assistance, and support ongoing stabilization to promote long-term housing success.

This role requires strong housing navigation, landlord engagement, and trauma-informed practice, with duties including drafting stabilization plans, coordinating rent and utility assistance,