Trauma-Informed Housing Case Manager for DV Survivors

Save Dv; Fremont (CA); Hybrid; USD 52,000 - 70,000; Full time

Job summary

SAVE (Safe Alternatives to Violent Environments) is seeking a Housing Case Manager to support survivors of domestic violence in Alameda County. The role focuses on intensive case management, housing access, benefits navigation, and advocacy with landlords and agencies to promote housing stability.

You’ll work across two housing programs with a caseload of 12–18 clients, and you’ll engage in in-home, in-office, mobile, and virtual support while collaborating with the Housing Manager and a

Qualifications

• Bachelor's degree or equivalent in a related field.
• At least 1 year of case management or similar experience in social services, preferably with trauma-affected populations.
• At least 1 year of experience working directly with domestic violence survivors.
• Understanding of survivor-centered and trauma-informed service models.
• Knowledge of the Bay Area housing market and resources for lower-income communities.
• Strong communication skills; ability to work independently and adapt across environments.
• Willingness to work evenings and weekends as needed.
• Valid California driver's license, auto insurance, and reliable vehicle access.
• Completion of (or willingness to complete) the 40-hour state-mandated DV counselor training.
• Must pass a background investigation.

Responsibilities

• Deliver intensive crisis intervention, safety planning, and individualized case management to eligible survivors.
• Conduct one-on-one sessions to identify needs, set goals, make referrals, and track progress.
• Assist clients in applying for housing waitlists, affordable housing, and benefits (SSI/SSDI, CalWORKS, CalFresh, VOC).
• Conduct housing assessments and search for suitable units through online platforms and community outreach.
• Provide advocacy with landlords and housing properties on behalf of clients.
• Support clients in enrolling in employment training and educational programs to strengthen economic stability.
• Deliver flexible case management in-home, in-office, mobile, or virtually throughout Alameda County.
• Maintain accurate client files and ensure proper documentation of all services and assistance provided.
• Manage intake across multiple databases; maintain a current directory of community resources.
• Meet regularly with the Housing Manager for supervision and program oversight.
• Respond to crisis calls and walk-in survivors.
• Provide emergency transportation as needed.
• Participate in staff meetings, trainings, and organizational retreats.
• Support onboarding of new staff and volunteers.
• Contribute to program planning, development, and office operations.

Skills

Bachelor's degree or equivalent

Case management experience

Trauma-informed care

Communication skills

Driver's license & vehicle access

MS Office & Google Suite

Background check clearance

Education

Bachelor's degree or equivalent in related field

Tools

MS Office

Google Suite

Client tracking databases

Job description

SAVE (Safe Alternatives to Violent Environments) is seeking a Housing Case Manager to support survivors of domestic violence in Alameda County. The role focuses on intensive case management, housing access, benefits navigation, and advocacy with landlords and agencies to promote housing stability.

You’ll work across two housing programs with a caseload of 12–18 clients, and you’ll engage in in-home, in-office, mobile, and virtual support while collaborating with the Housing Manager and a