DV Housing Navigator - Survivor-Centered, Remote

ICF; Oakland (CA); Remote; USD 74,000 - 126,000; Full time

Job summary

ICF in Oakland, CA is seeking a Domestic Violence Housing Coordinator to manage housing referrals, identify program openings, and navigate survivors through the Coordinated Entry System to secure safe, stable housing.

The role emphasizes trauma‑informed, survivor‑centered practice and close collaboration with victim services, housing providers, and other community partners while ensuring confidentiality and participant safety.

Qualifications

• Bachelor's degree in Human Services, Public Policy and Administration, Social Work or related field; master’s degree preferred.
• Minimum two years of experience with Continuum of Care and HUD Coordinated Entry programs.
• Experience with housing protections and confidentiality requirements under VAWA and federal guidelines.
• Strong project management, facilitation, problem-solving, and organizational skills.

Responsibilities

• Coordinate CES housing identification, matching, referral, application, and placement for survivors of domestic violence and related violence.
• Maintain knowledge of emergency, transitional, rapid rehousing, permanent supportive housing, and rental assistance resources.
• Match households to housing opportunities based on program requirements and survivor preferences.
• Provide housing navigation and application support, including documentation coordination and landlord communications.
• Monitor referrals from initial connection through placement, addressing delays or gaps in coordination.
• Coordinate warm handoffs to victim services, legal assistance, benefits, and other resources.
• Work with housing providers to resolve eligibility, documentation, or placement timeline concerns.
• Identify system- and program-level barriers and coordinate solutions.

Skills

Project management

Facilitation

Stakeholder engagement

Trauma-informed practices

Communication skills

Data management systems

Education

Bachelor's degree

Master's degree preferred

Job description

ICF in Oakland, CA is seeking a Domestic Violence Housing Coordinator to manage housing referrals, identify program openings, and navigate survivors through the Coordinated Entry System to secure safe, stable housing.

The role emphasizes trauma‑informed, survivor‑centered practice and close collaboration with victim services, housing providers, and other community partners while ensuring confidentiality and participant safety.