DV Housing Case Manager — Family Services & Advocacy

Bay Area Turning Point; Webster (TX); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Bay Area Turning Point in Webster, TX is seeking a Housing Case Manager A to provide housing case management to participants who have fled domestic violence or sexual assault. This role conducts in-office and home visits, assists with transportation, and connects families to resources to meet needs.

The position requires strong coordination with landlords, program staff, and volunteers; duties include goal setting, records management, safeguarding confidentiality, and readiness to respond to

Qualifications

• Some college courses with related experience; 2-year degree in a related field and 4 years’ experience.
• 4-year degree in a related field with 2 years of experience; or a master’s degree in a related field and 1 year of experience.

Responsibilities

• Conduct casework with housing participants to include goal setting, education, personal financial planning, referral to BATP’s victim advocacy program, and other services as necessary.
• Assist parent/child with healthy development.
• Inquire and report all allegations of child or elder abuse to CPS or APS.
• Oversee program participant transportation needs, including reimbursement process for travel to services.
• Be knowledgeable of community resources.
• Provide structured activities for children, while mothers attend non-residential follow-up services.
• Complete HUD regulated inspections as needed.
• Prepare and submit monthly purchase request for rental and/or utility assistance for program participants.
• Work in partnership with Apartment Managers and Landlords to provide safe, sanitary, and secure living arrangements.
• Complete monthly Landlord/Leasing Office calls to ensure continued occupancy while proactively addressing any tenant concerns.
• Maintain program participant records.
• Maintaining strict confidentiality when completing file maintenance and working with collaborative partners.
• Complete on-site emergency victim accompaniments from hospitals and police stations including assessments and intake paperwork.
• Review, prepare, and organize participant’s files and database for internal and external monitoring.
• Resolve participant complaints by adhering to the grievance process.
• Serve as the backup to the Housing Specialist.
• Be knowledgeable of program guidelines and be willing to enforce program guidelines when not being followed.

Skills

Teamwork

Education

Some college courses with related experience

2-year degree in a related field with 4 years of experience

4-year degree in a related field with 2 years of experience

Master’s degree in a related field with 1 year of experience

Job description

Bay Area Turning Point in Webster, TX is seeking a Housing Case Manager A to provide housing case management to participants who have fled domestic violence or sexual assault. This role conducts in-office and home visits, assists with transportation, and connects families to resources to meet needs.

The position requires strong coordination with landlords, program staff, and volunteers; duties include goal setting, records management, safeguarding confidentiality, and readiness to respond to