Trauma-Informed Foster Care Program Lead

StepStone Family & Youth Services; Richmond (VA); On-site; USD 59,000 - 63,000; Full time

Job summary

StepStone Family & Youth Services in Richmond, VA is seeking a Foster Care Program Manager to lead daily program operations, supervise staff, and ensure trauma-informed, family-centered services for youth and foster families.

The role requires overseeing service delivery, documentation, and compliance with agency policies, licensing, and state regulations, while collaborating with partners to strengthen placement stability.

Qualifications

• Bachelor’s or Master’s degree plus a minimum of two years of full-time employment providing direct casework services to children and families
• Administrative and clinical skills and the ability to work effectively with children, adults, staff, parents, referral sources, and the community
• Ability to select qualified personnel, delegate responsibility, give support and recognition, and command respect and confidence
• Ability to understand the special needs of children and families involved with child welfare and/or juvenile justice systems
• Flexible and adaptable to interruptions, demands, and changing circumstances
• Collaborative and solution-focused leadership with staff and community stakeholders

Responsibilities

• Works with the Executive Director in developing effective treatment interventions for children and families involved with child welfare and/or juvenile justice systems
• Evaluates treatment programs and makes recommendations to the Executive Director
• Develops and administers standards and procedures for all treatment staff
• Assists in recruitment and hiring of qualified treatment staff and oversees training, supervision, promotion, and discipline
• Oversees training promotion and discipline of treatment staff and provides ongoing supervision
• Keeps the Executive Director and client agencies informed of the agency's programs and policies
• Maintains a caseload and provides quality service to clients
• Represents and interprets the agency's programs and policies to public custodial agencies, the courts, and the community
• Maintains good working relationships with local, state, and national agencies including schools, courts, welfare departments, probation departments, and other social service agencies

Skills

Administrative and clinical skills

Stakeholder engagement

Education

Bachelor’s or Master’s degree

Job description

StepStone Family & Youth Services in Richmond, VA is seeking a Foster Care Program Manager to lead daily program operations, supervise staff, and ensure trauma-informed, family-centered services for youth and foster families.

The role requires overseeing service delivery, documentation, and compliance with agency policies, licensing, and state regulations, while collaborating with partners to strengthen placement stability.