Trauma-Informed Case Manager — NYC Youth Employment

The New Jewish Home; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

SkillSpring, a workforce development program of The New Jewish Home, seeks a Case Manager for the CRED NYC program. The role collaborates with trainees in work readiness, CNA coursework, and onsite clinical training across multiple sites in Manhattan and the Bronx; hours include mornings, evenings, and Saturdays, with schedule varying seasonally.

You will focus on trainees’ mental health, well-being, and self-management, provide small-group and one-on-one support, maintain data and reporting,

Qualifications

• Experience delivering trauma-informed workshops.
• Ability to conduct one-on-one and group support sessions.
• Knowledge of social services and mental health referral processes.

Responsibilities

• Design Trauma-Informed Workshops
• Create Trauma-Informed information sheets for case managers
• Plan, Conduct, and Deliver Trauma-Informed Workshops
• Distribute and collect pre-and post-Trauma-Informed surveys
• Conduct community outreach to increase workshop attendance
• Provide assistance to workshop attendees in need of social service support including mental health referrals
• Follow up on all referrals
• Document all activities, including workshop events and referrals
• Provide clinical support for staff to better assist trainees
• Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure trainee enrollment and retention
• Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency
• Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols
• Adherence to all CRED NYC contract regulations
• Perform other related duties as required

Skills

Trauma-informed care

Mental health support

Community outreach

Job description

SkillSpring, a workforce development program of The New Jewish Home, seeks a Case Manager for the CRED NYC program. The role collaborates with trainees in work readiness, CNA coursework, and onsite clinical training across multiple sites in Manhattan and the Bronx; hours include mornings, evenings, and Saturdays, with schedule varying seasonally.

You will focus on trainees’ mental health, well-being, and self-management, provide small-group and one-on-one support, maintain data and reporting,