Trauma-Informed Case Manager for Youth & Family Services

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision plans

Tuition assistance

Continued education opportunities

403(b) retirement plan

Flexible spending accounts

Employee assistance program

Life and disability insurance

Job summary

The Jewish Board of Family & Children’s Services seeks a Case Manager to work with children and adolescents in community residences and the field across New York City. You will supervise care, implement individualized service plans, and provide trauma‑informed support as part of an interdisciplinary team.

You will conduct intake assessments, coordinate with families, schools, and health providers, and ensure documentation meets regulatory standards.

Qualifications

• Bachelor’s Degree required.
• Bilingual Spanish/English a plus.
• Excellent engagement and communication skills.
• Ability to work independently and in a team.

Responsibilities

• Interview and assess youth and families during matching process.
• Complete intake assessments and admissions documentation.
• Orient families to services and engage with supports weekly.
• Develop trauma informed, individualized service plans with stakeholders.
• Provide crisis intervention.
• Coordinate care with schools, healthcare providers, and community agencies.
• Travel to community residences and homes as needed.
• Maintain documentation per policy and time frames.
• Participate in team meetings and trainings.
• Ensure safety and supervise youth in community settings.

Skills

Engagement skills

Verbal & written communication

Bilingual Spanish/English

Teamwork

Travel to community sites

Education

Bachelor’s Degree

Tools

Electronic health record

Microsoft Office

Job description

The Jewish Board of Family & Children’s Services seeks a Case Manager to work with children and adolescents in community residences and the field across New York City. You will supervise care, implement individualized service plans, and provide trauma‑informed support as part of an interdisciplinary team.

You will conduct intake assessments, coordinate with families, schools, and health providers, and ensure documentation meets regulatory standards.