SkillSpring CRED NYC Case Manager

The New Jewish Home; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

SkillSpring, a workforce development program of The New Jewish Home, seeks a Case Manager for the CRED NYC program. The role collaborates with trainees in work readiness, CNA coursework, and onsite clinical training across multiple sites in Manhattan and the Bronx; hours include mornings, evenings, and Saturdays, with schedule varying seasonally.

You will focus on trainees’ mental health, well-being, and self-management, provide small-group and one-on-one support, maintain data and reporting,

Qualifications

• Experience delivering trauma-informed workshops.
• Ability to conduct one-on-one and group support sessions.
• Knowledge of social services and mental health referral processes.

Responsibilities

• Design Trauma-Informed Workshops
• Create Trauma-Informed information sheets for case managers
• Plan, Conduct, and Deliver Trauma-Informed Workshops
• Distribute and collect pre-and post-Trauma-Informed surveys
• Conduct community outreach to increase workshop attendance
• Provide assistance to workshop attendees in need of social service support including mental health referrals
• Follow up on all referrals
• Document all activities, including workshop events and referrals
• Provide clinical support for staff to better assist trainees
• Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure trainee enrollment and retention
• Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency
• Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols
• Adherence to all CRED NYC contract regulations
• Perform other related duties as required

Skills

Trauma-informed care

Mental health support

Community outreach

Job description

Position: CRED NYC Case Manager, SkillSpring

Location: Multiple Sites in Manhattan & the Bronx

Salary Range: $ 65,000 to $70,000 per annum

Reports to: SkillSpring’s CRED NYC Program Director

About SkillSpring: SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults.

Position Overview: SkillSpring is seeking a Case Manager for our Community Resources for Employment and Development Program(“CRED NYC”) Program. The Case Manager will work directly with trainees participating in our CRED NYC program that includes work readiness, Certified Nursing Assistant (CNA) classroom-based course instruction, and onsite clinical and professional training. The Case Manager will focus on trainees’ mental health, well-being, and self-management, providing services that support trainees’ needs through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes.

Key Responsibilities:

• Design Trauma-Informed Workshops
• Create Trauma-Informed information sheets for case managers
• Plan, Conduct, and Deliver Trauma-Informed Workshops
• Distribute and collect pre-and post-Trauma-Informed surveys
• Conduct community outreach to increase workshop attendance
• Provide assistance to workshop attendees in need of social service support including mental health referrals
• Follow up on all referrals
• Document all activities, including workshop events and referrals
• Provide clinical support for staff to better assist trainees
• Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure trainee enrollment and retention
• Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency
• Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols
• Adherence to all CRED NYC contract regulations
• Perform other related duties as required