Trauma-Informed Case Manager: Housing & Recovery Support

The Salvation Army Southern California; Bell (CA); On-site; USD 36,000 - 43,000; Full time

Job summary

The Salvation Army Southern California is seeking a Case Manager to provide professional, individualized case management services to assist participants in addressing homelessness and barriers to independence.

You will conduct psychosocial assessments, develop Housing & Services Plans, coach on job readiness, manage budgeting, and document progress in HMIS/Clarity. Collaboration with community partners and timely reporting are essential. Evening, weekend, and holiday hours may be required.

Qualifications

• BA/BS preferred in social work or related field.
• 1 year of work experience with special needs, low-income and/or homeless populations.
• Current knowledge of and interest in homeless populations and available supportive resources.
• If in recovery, must have 2 years of sobriety.
• Understand and support the mission of The Salvation Army.
• Must obtain CPR and First Aid certification prior to employment.

Responsibilities

• Meet with each participant weekly to assess and support goals and provide ongoing trauma-informed care.
• Develop Housing & Services Plan (HSP) and Monthly Action Plan (MAP) for each client.
• Strengthen job readiness through coaching in job search, resumes, and interviewing.
• Assist clients in budgeting and saving, tracking income and savings.
• Complete assessments and coordinate with CES and housing resources.
• Maintain client data in HMIS/Clarity and paper files with timely notes.
• Submit program reports and coordinate with partner agencies.
• Collaborate with VA Liaisons, VASH, SSFV, HVRP, MHP, CBEST, legal services, transportation, health services, and housing providers.
• Deescalate and investigate incidents and grievances; file reports if needed.
• Attend trainings and meetings as required by funders and management.
• Provide life skills classes and participate in audits to ensure data accuracy.
• Work beyond normal hours and in other positions as needed.

Skills

Trauma informed care

Housing First

Harm Reduction

Case management

Communication skills

Time management

Education

BA/BS in Social Work or related field

High school diploma with 2-3 years homeless services experience

Tools

HMIS/Clarity

Microsoft Office

CPR/First Aid

Job description

The Salvation Army Southern California is seeking a Case Manager to provide professional, individualized case management services to assist participants in addressing homelessness and barriers to independence.

You will conduct psychosocial assessments, develop Housing & Services Plans, coach on job readiness, manage budgeting, and document progress in HMIS/Clarity. Collaboration with community partners and timely reporting are essential. Evening, weekend, and holiday hours may be required.