Housing Stability Case Manager

The Salvation Army USA Western Territory; Yuba City (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Case Worker to provide comprehensive case management, housing support, and life skills development for individuals and families in California. The role focuses on housing stability, access to health services, and community integration through trauma-informed, person-centered practices.

Responsibilities include intake and eligibility, care coordination, plan development, landlord liaison, and reporting, with a strong emphasis on

Qualifications

• Minimum two years of social service, case management or related experience preferred.
• Ability to communicate clearly in English, both written and spoken.
• High level of confidentiality and professionalism.
• Proficient in Windows environment and MS Office applications.
• Strong organizational, documentation, and time-management skills.

Responsibilities

• Conduct intake, assessment, and eligibility for housing and services.
• Manage cases across housing navigation, tenancy support, and coordination.
• Provide ongoing case management, coaching, and service coordination.
• Develop individualized service and housing plans.
• Educate on tenant rights, lease responsibilities, and compliance.
• Perform home visits, wellness checks, and habitability inspections.
• Liaise with landlords for communication and dispute resolution.
• Engage with landlords and community partners to strengthen support.
• Support housing stabilization, recertification, and tenancy sustainment.
• Maintain housing inventory and resource data.
• Coordinate referrals for medical, behavioral health, and supportive services.
• Advocate with external agencies for participants’ needs.
• Promote daily living skills and community engagement.
• Participate in weekly case conferences and trainings.
• Maintain accurate participant records and generate reports.
• Ensure confidentiality and HIPPA compliance; safeguard information.
• Maintain organized filing systems; perform other duties as assigned.

Skills

English proficiency

Confidentiality

Computer literacy

Communication skills

Organizational skills

Time management

Multitasking

Education

Associate's degree in Social Work

Tools

Microsoft Office

Excel

Publisher

Access

Outlook

Job description

The Salvation Army USA Western Territory is seeking a Case Worker to provide comprehensive case management, housing support, and life skills development for individuals and families in California. The role focuses on housing stability, access to health services, and community integration through trauma-informed, person-centered practices.

Responsibilities include intake and eligibility, care coordination, plan development, landlord liaison, and reporting, with a strong emphasis on