Trauma-Informed Case Manager – Homeless Services

Central Arizona Shelter Services, Inc.; Charlottesville (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Central Arizona Shelter Services, Inc. in Charlottesville, VA seeks a Case Manager to work with individuals experiencing homelessness, applying a trauma-informed, client-centered approach to assess strengths, needs, barriers, and goals.

You will provide referrals, coordinate housing placements, and support job readiness while maintaining HMIS data and collaborating with partner agencies. Schedule and hours are listed in the posting.

Qualifications

• Advanced written, verbal, and interpersonal communication skills.
• Proven ability to assess complex situations and make client-centered decisions under pressure.
• Strong organizational and case management skills with attention to documentation.
• Ability to maintain professionalism and composure during crises.
• Commitment to a solution-focused, outcomes-driven approach to client success.

Responsibilities

• Conduct in-depth client interviews and orient individuals to the program.
• Develop individualized case plans aligned with Social Determinants of Health.
• Provide referrals, resources, and guidance to support progress toward goals.

Skills

Written communication

Interpersonal skills

Case management

Crisis management

Solution-focused approach

Education

Associate’s degree in social/behavioral science or related field

Tools

Word

Excel

Outlook

Job description

Central Arizona Shelter Services, Inc. in Charlottesville, VA seeks a Case Manager to work with individuals experiencing homelessness, applying a trauma-informed, client-centered approach to assess strengths, needs, barriers, and goals.

You will provide referrals, coordinate housing placements, and support job readiness while maintaining HMIS data and collaborating with partner agencies. Schedule and hours are listed in the posting.