Transportation Manager — Driver Success & Logistics Lead

Werner Enterprises, Inc.; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) Plan

Stock Purchase Plan

Paid Time Off

Life Insurance

Disability Plans

Supplemental coverage options

Job summary

Werner Enterprises, Inc. in Dallas seeks a Driver Relations Specialist to build and maintain driver relationships, addressing needs from home time to payroll and equipment issues using our operating systems and driver telematics.

You will partner with Dedicated Logistics Managers to optimize driver loads based on origin, destination, type of freight, miles, stops, and directions, while aligning with driver needs and availability.

Qualifications

• A Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years of fleet management or transportation experience in the truckload industry preferred.
• Six months to one year of supervisory experience preferred.
• Strong organizational skills, proven management ability, and skill in operating a computer terminal and satellite communications system required.

Responsibilities

• Build and maintain driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc. This is done using our operating systems, customer operating systems, driver telematics communications, face to face communication and phone/text communication.
• Partner with the Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.
• Understand and adhere to our customer’s dynamics service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.
• Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
• Work closely with the Dedicated Logistics Manager and/or the Operations Manager to fill and maintain a full board of drivers.
• Perform other related duties as assigned by the Dedicated Logistics Manager.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Skills

Strong organizational skills

Proven management ability

Operating a computer terminal

Satellite communications system

Education

Bachelor’s degree (Business Admin, Marketing or Transportation/Logistics)

Tools

Computer terminal

Satellite communications system

Job description

Werner Enterprises, Inc. in Dallas seeks a Driver Relations Specialist to build and maintain driver relationships, addressing needs from home time to payroll and equipment issues using our operating systems and driver telematics.

You will partner with Dedicated Logistics Managers to optimize driver loads based on origin, destination, type of freight, miles, stops, and directions, while aligning with driver needs and availability.