Transportation DMV Agent 1 - Marshall Co.

State of West Virginia; West Virginia; Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

State of West Virginia through the DMV seeks a Transportation DMV Agent 1 to be the public face in a regional office, delivering strong customer service while handling licenses, IDs, titles, and registrations. You will learn to administer knowledge and skill tests and manage cash handling and state database updates.

Minimum education is a high school diploma with one year of related public contact work. Fingerprinting and background checks are required; valid driver’s license must be maintained.

Formación

• Graduation from standard high school or the equivalent.
• One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.
• Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

Responsabilidades

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

Conocimientos

Customer service

Cashiering

Public contact

Educación

High school diploma or equivalent

Descripción del empleo

Disclaimer-this position will be considered classified-exempt and “at will.”

Exciting Opportunity: Transportation DMV Agent 1

Make a direct impact in your community by joining the West Virginia Division of Motor Vehicles as a Transportation DMV Agent 1! In this dynamic, full-performance role, you will be the face of the DMV, delivering top-tier customer service in a fast-paced regional office environment.

What You'll Do

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

Preference may be given to Candidates with these qualifications

TRAINING/EDUCATION

Graduation from standard high school or the equivalent.

EXPERIENCE

One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.

Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

ADDITIONAL REQUIREMENTS

A valid driver's license is required and must be maintained. Work schedules are assigned and rotated on a regular basis. Overtime Hours may be required.

SPECIAL REQUIREMENTS

All applicants must consent to fingerprinting and a criminal background investigation.

• Candidate Contact Name: Brenda Hill
• Phone Number: 304-352-5944
• Email Address: [e-mail]