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State of West Virginia seeks an experienced administrator to lead the Regional Office Operations section within the DMV. The Director oversees 26 regional offices and the call center, directing a large team and coordinating with the Commissioner and Legislature.
Responsibilities include ensuring REAL ID Act compliance and federal CDL requirements, plus guiding modernization and policy changes across regional offices. Travel statewide is required.
**Disclaimer-this position will be considered classified-exempt and “at will.”
The West Virginia Division of Motor Vehicles (DMV) seeks an experienced administrator to lead its Regional Office Operations section. The Director oversees 26 DMV regional offices and the call center, with a combined staff of 369 regional office and call center employees—more than half of the Division's workforce and daily work.
Statewide leadership. Direct the daily operations of 26 regional offices and the call center through a team of office managers and supervisors.
A headquarters role close to agency leadership. The position is housed at DMV headquarters, 5707 MacCorkle Avenue SE, Charleston. The Director works directly with the Commissioner, other DMV units, state agencies, the Legislature and the Governor's Office.
High-impact responsibility. Lead the Division's compliance with the federal REAL ID Act and federal commercial driver's licensing requirements.
A chance to shape what comes next. Represent Regional Office Operations in modernizing the agency, including adopting new data and cash management systems. Set policies and procedures for regional office work and recommend changes to state and federal law.
Time in the field. Travel regularly to offices across the state, and direct the selection, design, relocation and refurbishing of regional office space.
Note: More technical divisions will not have substitutions granted for the required degree.