Transportation DMV Agent 1 - Marshall Co.

West Virginia; Mount Olivet (WV); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

The West Virginia Division of Motor Vehicles is seeking a Transportation DMV Agent 1 to be the face of the DMV in a fast-paced regional office, delivering courteous, accurate service to the public.

You will guide customers on motor vehicle laws, process licenses, IDs, titles, and registrations, conduct driver knowledge and skills tests after training, manage cashiering duties, and handle official correspondence with customers.

Formación

• High school diploma or equivalent.
• 1 year of full-time (or equivalent part-time) paid experience in bookkeeping, cashiering, or related public contact work.
• A valid driver's license is required and must be maintained.
• Substitution: College credit may substitute for the required experience.
• All applicants must consent to fingerprinting and a criminal background investigation.

Responsabilidades

• Serve as the primary contact for customers, guiding on motor vehicle laws, policies, fees, and required documentation.
• Assist citizens with driver's licenses, ID cards, titles, and registrations.
• Receive training and conduct driver's license knowledge and practical skill tests.
• Perform cashiering duties and balance daily cash drawers; update state databases.
• Manage inventory and compose clear correspondence for customer inquiries.

Conocimientos

Customer service

Knowledge of motor vehicle laws

Cashiering

Educación

High school diploma or equivalent

Descripción del empleo

**Disclaimer-this position will be considered classified-exempt and “at will.”

Exciting Opportunity: Transportation DMV Agent 1

Make a direct impact in your community by joining the West Virginia Division of Motor Vehicles as a Transportation DMV Agent 1! In this dynamic, full-performance role, you will be the face of the DMV, delivering top-tier customer service in a fast-paced regional office environment.

What You'll Do

• Engage & Assist: Serve as the primary contact for customers, providing guidance on motor vehicle laws, policies, fees, and required documentation.
• Process Key Documentation: Assist citizens with driver's licenses, ID cards, vehicle titles, and registrations.
• Administer Tests: Get trained and certified to conduct driver's license knowledge and practical skill tests.
• Financial & System Operations: Perform cashiering duties, balance daily cash drawers, and update state computer databases.
• Inventory & Correspondence: Manage inventory items and compose clear correspondence for customer inquiries.

**Preference may be given to Candidates with these qualifications**

TRAINING/EDUCATION:

Graduation from standard high school or the equivalent.

EXPERIENCE:

One year of full time or equivalent part time paid experience in bookkeeping, cashiering, or related public contact work.

Substitution: College credit from an accredited college or university, business school, or vocational training may be substituted through an established formula for the required experience.

ADDITIONAL REQUIREMENTS:

A valid driver's license is required and must be maintained. Work schedules are assigned and rotated on a regular basis. Overtime Hours may be required.

SPECIAL REQUIREMENTS:

All applicants must consent to fingerprinting and a criminal background investigation.

• Candidate Contact Name: Brenda Hill
• Phone Number: 304-352-5944
• Email Address: [e-mail]