Transit Dispatcher: On‑Time Bus Routing & Driver Support

First Student, Inc.; Dayton (OH); On-site; USD 23,000 - 39,000; Full time

Job summary

First Student, Inc. is seeking a Dispatcher to ensure on-time bus performance, dispatch routes, and coach drivers and monitors on front-line operations.

The role emphasizes safety, customer service, and efficient communication, with a Monday–Friday schedule and an hourly rate up to $27.78, depending on experience. Join a large, North American network and contribute to reliable student transportation daily.

Qualifications

• 3-5 years experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Subject to DOT drug testing and physical

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Communication skills

Customer service

Time management

Computer literacy

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student, Inc. is seeking a Dispatcher to ensure on-time bus performance, dispatch routes, and coach drivers and monitors on front-line operations.

The role emphasizes safety, customer service, and efficient communication, with a Monday–Friday schedule and an hourly rate up to $27.78, depending on experience. Join a large, North American network and contribute to reliable student transportation daily.