Transportation Assistant

US-Department-of-Veterans-Affair; Town of Tomah (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Veterans Affairs Medical Center in Tomah, WI, seeks a Transportation Assistant to support the Veteran Transportation Service. The role works with the VTS Supervisory Mobility Manager on workload forecasting, scheduling design, and procedure development to improve quality and efficiency of transportation services.

Responsibilities include data collection, analysis, reporting, and ongoing evaluation of transportation programs.

Qualifications

• Specialized experience collecting, compiling and tracking data daily.
• Ability to analyze data and generate a variety of reports.
• Experience entering data into automated tracking databases and processing travel claims.

Responsibilities

• Forecast transportation workload and assist scheduling design.
• Support procedure development and quality improvement initiatives.
• Modify processes and evaluate ongoing operation flow of VTS.
• Assist in determining travel program eligibility and payment methods.
• Prepare and process requests and related documentation.

Skills

Data collection

Data analysis

Report generation

Program planning

Eligibility determination

Tools

Automated databases

Job description

This position is located in the Veteran Transportation Service (VTS) within the Health Administration Service (HAS) at the VA Medical Center, Tomah WI. The position works with the VTS Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the Veteran Transportation Services program.

SPECIALIZED EXPERIENCE:

Have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-05) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Transportation Assistant? Qualifying specialized experience includes collecting, compiling, and tracking data on a daily basis; performing basic analysis of data and generates a variety of reports; entering data into automated tracking data bases; planning and directing a program that provides support services; determining eligibility for the travel program and processing requests; and determining the payment method for submitted claims. NOTE: One (1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Physical Requirements: Will be exposed to stressful working situations that require a professional attitude and collective reasoning. The position is subject to a high volume of work, the need for accuracy, frequency of interruptions and ever-changing demands due to program changes.