Transportation Account Specialist - Hybrid & Growth-Minded

TrueNorth Companies LLC; Cedar Rapids (IA); Híbrido; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Bonus

Medical, Dental, Vision, Life, and Dis

401(k) with Company Contributions

Hybrid Work Schedule

11 paid holidays

Tuition reimbursement and paid certs

EAP and wellness program

Referral Bonus 3000

Descripción de la vacante

TrueNorth Companies LLC in Cedar Rapids, IA is hiring an Account Specialist to deliver high-quality client service on the Transportation team. You will handle a high volume of calls, process applications, and manage policies with accuracy.

The role emphasizes confidentiality, professionalism, and building client relationships, with a hybrid work schedule and benefits package. A P&C license may be pursued after joining.

Formación

• High School diploma or GED required; two or four-year degree preferred.
• Experience handling high call volumes or similar workload.
• Insurance industry experience preferred; customer service focus.
• Experience with MS Office (Word/Excel/Outlook/PowerPoint).
• Ability to obtain P&C license within 30 days of employment.

Responsabilidades

• Answer incoming calls professionally, 40–60 per day.
• Provide consistent, timely, accurate service to clients.
• Maintain and update client management systems as needed.
• Process applications and policy changes as requested.
• Create and send proof of insurance for clients and lienholders.
• Build knowledge through CE, designations, and training offerings.
• Foster strong relationships with clients, internal and external.
• Meet deadlines set with your Leader and plan work in advance.
• Review carrier/client documentation for accuracy per standards.
• Demonstrate willingness to take on new department responsibilities.
• Maintain confidentiality of client and company information.
• Attend work reliably and be physically present in the office.

Conocimientos

Excellent verbal communication

Multitasking

Strong organizational skills

Confidentiality

Team player

Growth mindset

Educación

High School diploma or GED

Two- or four-year degree preferred

Herramientas

Microsoft Word

Excel

Outlook

PowerPoint

Descripción del empleo

TrueNorth Companies LLC in Cedar Rapids, IA is hiring an Account Specialist to deliver high-quality client service on the Transportation team. You will handle a high volume of calls, process applications, and manage policies with accuracy.

The role emphasizes confidentiality, professionalism, and building client relationships, with a hybrid work schedule and benefits package. A P&C license may be pursued after joining.