Transportation Account Specialist - Hybrid & Bonus

Automatic Data Processing, Inc.; Cedar Rapids (IA); Híbrido; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Bonus

Medical, Dental, Vision, Life, and Dis

401(k) with Company Contributions

RTO: Flexible time off with 11 paidhol

Volunteer Time Off and Donation Match

Tuition reimbursement and paid certs

Employee Assistance Program and welln

Hybrid Work Schedule

$3,000 Referral Bonus

Descripción de la vacante

TrueNorth is seeking an Account Specialist with strong customer service and call-handling experience to join our Transportation team in Cedar Rapids, IA. The ideal candidate is a quick learner who is comfortable working in a fast-paced environment, managing high call volume, and navigating multiple systems while servicing transportation clients.

Our team values Exceptionalism, Collaboration and Resourcefulness, and offers a hybrid work schedule, attractive benefits, and opportunities for

Formación

• High School diploma or GED required; degree preferred.
• Experience handling high call volumes or similar workload.
• Experience in insurance industry is a plus.

Responsabilidades

• Answer incoming calls professionally and efficiently; 40–60 calls per day.
• Maintain and update client management systems.
• Process applications and policy changes; send proof of insurance.

Conocimientos

Excellent verbal communication

Growth mindset

Strong work ethic

Collaborative team player

Willingness to learn

Multitask

Time management

Attention to detail

Work independently

Educación

High School diploma or GED

Two- or Four-year degree preferred

Herramientas

Microsoft Office

Descripción del empleo

TrueNorth is seeking an Account Specialist with strong customer service and call-handling experience to join our Transportation team in Cedar Rapids, IA. The ideal candidate is a quick learner who is comfortable working in a fast-paced environment, managing high call volume, and navigating multiple systems while servicing transportation clients.

Our team values Exceptionalism, Collaboration and Resourcefulness, and offers a hybrid work schedule, attractive benefits, and opportunities for