Transplant Clinical Support Specialist

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking support staff to greet patients, check in, and help with scheduling and medical assisting. You will collect information, verify demographics, and assist with billing tickets to ensure smooth practice flow.

The role emphasizes clear communication, patient confidentiality, and teamwork in a busy healthcare setting. Prior basic computer skills and customer service aptitude are required.

Qualifications

• Clear written communication with internal/external customers.
• Strong verbal communication with patients and staff.
• Ability to navigate basic computer systems and web-based apps.

Responsibilities

• Greet patients and assist with check-in and scheduling.
• Provide accurate information and follow up to meet patient needs.
• Obtain and verify patient demographics and insurance details.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Education

MA, EMT, CNA, LNA certificate or diploma

Job description

Beth Israel Lahey Health is seeking support staff to greet patients, check in, and help with scheduling and medical assisting. You will collect information, verify demographics, and assist with billing tickets to ensure smooth practice flow.

The role emphasizes clear communication, patient confidentiality, and teamwork in a busy healthcare setting. Prior basic computer skills and customer service aptitude are required.