Impactful Admin Assistant, Transplantation Dept

Anna Jaques Hospital; Burlington (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative support staff member for the Transplantation Department in Burlington, MA. The role handles telephone screening, patient greeting, scheduling, and basic clerical tasks in a busy hospital setting.

Responsibilities include data entry, updating patient records, and coordinating referrals. The position requires a high school diploma or GED and 0–1 years of related experience, with proficiency in MS Office applications.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls; greets and directs patients/families, visitors and staff.
• Types and prepares correspondence; proofreads and edits materials for grammar, punctuation and spelling.
• Schedules appointments and manages calendars; assists in conferences and events.
• Provides positive customer service that supports department operations.
• Maintains department files and inputs data into databases/spreadsheets.
• Updates patient demographics and insurance information; coordinates referrals.
• Queues prescriptions for renewal and assists licensed practitioners.

Skills

Telephone handling

Customer service

Clerical skills

MS Office

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health is seeking an administrative support staff member for the Transplantation Department in Burlington, MA. The role handles telephone screening, patient greeting, scheduling, and basic clerical tasks in a busy hospital setting.

Responsibilities include data entry, updating patient records, and coordinating referrals. The position requires a high school diploma or GED and 0–1 years of related experience, with proficiency in MS Office applications.