Transit Window Dispatcher — Fast-Paced Route Coordination

Fountain; Boston (MA); On-site; USD 32,777 - 46,682; Full time

Benefits offered by this job

Exceptional Medical, Dental, Vision, and Life Insurance benefits

401(k) with 4% employer match

Paid holidays

On-the-job training and skills development

Job summary

A leading mobility solutions company is seeking a Window Dispatcher in Boston. You will oversee daily assignments, communicate with drivers, and provide excellent customer service. The ideal candidate should possess organizational skills and the ability to problem-solve in a fast-paced environment. Benefits include competitive compensation and comprehensive health insurance. Join a company valuing diversity and an inclusive workplace.

Qualifications

• 2 years of experience in dispatch, call center, customer service, or similar field is preferred.

Responsibilities

• Directs and monitors daily assignments and schedules drivers.
• Responds to emergency calls and facilitates emergency response.
• Handles customer concerns effectively.

Skills

Organizational skills

Effective communication

Problem-solving

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Computerized routing software

Job description

A leading mobility solutions company is seeking a Window Dispatcher in Boston. You will oversee daily assignments, communicate with drivers, and provide excellent customer service. The ideal candidate should possess organizational skills and the ability to problem-solve in a fast-paced environment. Benefits include competitive compensation and comprehensive health insurance. Join a company valuing diversity and an inclusive workplace.