Transit Dispatcher: Optimize Routes & Service Quality

MV Transportation; Los Angeles (CA); On-site; USD 33,368 - 47,524; Full time

Job summary

Join a dynamic team as a Dispatcher at a forward-thinking transportation company! In this pivotal role, you'll ensure smooth daily operations, coordinating between drivers and clients to provide safe and efficient service. Your expertise in customer service and communication will be key as you handle calls, monitor performance, and maintain high standards of operational excellence. This is an exciting opportunity to make a significant impact in a fast-paced environment where your skills will be valued and developed.

Qualifications

• 1+ years of experience as a Dispatcher preferred.
• Strong customer service skills and professional phone manner.

Responsibilities

• Handle client calls and communicate with drivers and management.
• Monitor service quality and report issues to supervisors.

Skills

Customer Service

Multitasking

Communication

Problem Solving

Education

High School Diploma

Tools

Trapeze Software

Job description

Join a dynamic team as a Dispatcher at a forward-thinking transportation company! In this pivotal role, you'll ensure smooth daily operations, coordinating between drivers and clients to provide safe and efficient service. Your expertise in customer service and communication will be key as you handle calls, monitor performance, and maintain high standards of operational excellence. This is an exciting opportunity to make a significant impact in a fast-paced environment where your skills will be valued and developed.