Dynamic Bus Dispatcher — Fast-Paced, Impactful Scheduling

Fountain; Fremont (CA); On-site; USD 32,959 - 46,941; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with employer match

Employee Assistance Program

Job summary

A leading mobility solutions provider is seeking a Transportation Dispatcher to oversee a team of drivers, ensuring safe and efficient transport operations. The role entails monitoring routes, communicating with drivers, and addressing customer concerns. Ideal candidates will have experience in dispatch, strong organizational skills, and proficiency with software tools. The position offers competitive compensation and benefits, including medical and retirement plans, while promoting a supportive and inclusive work environment.

Qualifications

• 1+ years of professional experience in dispatch, call center, customer service, or hospitality.
• Exceptional organizational skills and detail-oriented.
• Experience using multiple software programs simultaneously.

Responsibilities

• Monitor drivers throughout their routes.
• Communicate instructions to drivers regarding passenger pick-ups and drop-offs.
• Assist with investigating and resolving customer concerns.
• Monitor traffic flow and send out alerts.

Skills

Dispatch experience

Customer service

Microsoft Office Suite

Communication skills

Organizational skills

Tools

Transportation Management System (TMS)

Job description

A leading mobility solutions provider is seeking a Transportation Dispatcher to oversee a team of drivers, ensuring safe and efficient transport operations. The role entails monitoring routes, communicating with drivers, and addressing customer concerns. Ideal candidates will have experience in dispatch, strong organizational skills, and proficiency with software tools. The position offers competitive compensation and benefits, including medical and retirement plans, while promoting a supportive and inclusive work environment.