Transit Operations Supervisor | Dispatch & Safety Lead

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Davidson Transit Organization, Employment unit of WeGo Public Transit, is seeking an Operations Supervisor to oversee daily bus operations in Nashville. The role includes monitoring schedules, supervising operators, and performing dispatching tasks to maintain service reliability.

Responsibilities include AVL/CAD operations, accident investigations with reporting, and supervising the Music City Central facility operations, with flexibility for varied shifts and emergencies.

Qualifications

• Completion of high school or GED.
• Experience in supervision and bus operations is beneficial.
• Knowledge of routes, fare structures, safety procedures and labor contracts.

Responsibilities

• Monitors bus service to ensure adherence to schedules and safety regulations.
• Supervises the performance of bus operators.
• Performs dispatching functions for bus service.
• Performs functions of the AVL/CAD system.
• Investigates all bus accidents and prepares reports.
• Supervises the daily operations of the Music City Central facility.

Skills

Supervisory experience

Dispatching

AVL/CAD system

Customer service

Decision making under pressure

Reading schedules

Communication

Education

High school diploma or GED

Tools

AVL/CAD system

Job description

Davidson Transit Organization, Employment unit of WeGo Public Transit, is seeking an Operations Supervisor to oversee daily bus operations in Nashville. The role includes monitoring schedules, supervising operators, and performing dispatching tasks to maintain service reliability.

Responsibilities include AVL/CAD operations, accident investigations with reporting, and supervising the Music City Central facility operations, with flexibility for varied shifts and emergencies.