Transit Stop Operations Lead & Asset Manager

WeGo Public Transit; Nashville (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

WeGo Public Transit in Nashville, TN seeks a Transit Stop Supervisor to lead field operations, manage transit stop assets, and ensure stops are safe, accessible, and in repair according to ADA requirements.

The role coordinates installations, signage, and service changes, oversees the Transit Stop Sign Shop, maintains GIS and asset data, tracks preventive maintenance, and supervises union staff with a focus on safety and documentation.

Qualifications

• 5+ years in transit stop operations, asset coordination, facilities maintenance, or similar operational work.
• 2+ years supervising staff, preferably in a unionized/public-sector environment.
• Experience using asset management systems, GIS platforms, inventory control, or work order tracking tools.
• Knowledge of ADA requirements, safety regulations, and accessibility standards.
• Experience coordinating service changes with multiple departments and external stakeholders.

Responsibilities

• Supervise daily transit stop operations and field crews to meet safety, cleanliness, accessibility, and customer experience standards.
• Coordinate installation, modification, repair, and removal of transit stop amenities (shelters, benches, signage, decals, etc.).
• Manage transit stop data in EAM and Esri/GIS; maintain asset records and dashboards; report metrics.
• Investigate customer complaints and ADA compliance issues; support ADA transition activities.

Skills

Leadership

Coordination

Communication

Problem-solving

Education

Technical, GIS, or supervisory training

Tools

Esri GIS

EAM

Trapeze COM

Microsoft Office

Job description

WeGo Public Transit in Nashville, TN seeks a Transit Stop Supervisor to lead field operations, manage transit stop assets, and ensure stops are safe, accessible, and in repair according to ADA requirements.

The role coordinates installations, signage, and service changes, oversees the Transit Stop Sign Shop, maintains GIS and asset data, tracks preventive maintenance, and supervises union staff with a focus on safety and documentation.