Transit Operations Supervisor

Dallas Area Rapid Transit Inc; United States; Vor Ort; USD 65.000 - 107.000; Vollzeit

Zusammenfassung

Dallas Area Rapid Transit Inc is seeking a Supervisor to oversee bus service, coach and mentor operators, ensuring safety and adherence to rules while striving for On Time Performance. You will monitor performance, coordinate detours, investigate issues, and collaborate across departments to maintain reliable service.

The role requires an Associate's Degree and several years of transit experience, plus a CDL and DOT/compliance readiness.

Qualifikationen

• Associate's Degree in Business Administration, Management, Public Administration, or related field.
• Five years in transit/transportation/public safety; includes one year as bus operator and two years in customer service.
• Must hold CDL Class A or B with Passenger and Air Brake Endorsements and meet driving-record requirements.
• Will obtain CDL within 90 days of hire and pass DOT medical/ drug testing.
• Proficient PC skills; familiarity with Transit Works, Trapeze, Transit Master, Word and Excel.

Aufgaben

• Supervise and monitor operator performance, ensuring rules and safety compliance.
• Document performance, respond to operator inquiries, and relay operational information.
• Monitor routes for efficiency and on-time performance; adjust as needed.
• Develop detours and coordinate bus services along routes and service areas.
• Assist in performance evaluations and liaison with internal stakeholders.
• Investigate customer complaints and provide routing/service information.
• Collaborate with Dispatch and Operations staff to provide accurate information.

Kenntnisse

Leadership

Customer service

Safety compliance

Communication

Analytical skills

Ausbildung

Associate's Degree in Business/Management/Public Administration or related

Tools

Transit Works

Trapeze

Transit Master

Microsoft Office (Word, Excel)

Jobbeschreibung

Dallas Area Rapid Transit Inc is seeking a Supervisor to oversee bus service, coach and mentor operators, ensuring safety and adherence to rules while striving for On Time Performance. You will monitor performance, coordinate detours, investigate issues, and collaborate across departments to maintain reliable service.

The role requires an Associate's Degree and several years of transit experience, plus a CDL and DOT/compliance readiness.