Transit Operations Manager: Safety, Training & Leadership

MTM, Inc.; Michigan; Sur place; USD 50 000 - 55 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life Insurance

Dental and Vision plans

401(k) with company match

Paid Time Off

Holiday Pay

Maternity/Paternity Leave

Casual Dress

Tuition Reimbursement

MTM Perks Discount Program

Leadership mentoring

Résumé du poste

MTM Transit is seeking a Manager, Operations to lead the transit operations team and drive efficient, compliant service for our client. You will oversee drivers, dispatchers, and staff, ensuring safety, budget adherence, and timely workflow.

The role emphasizes training, performance evaluations, and client communication to sustain high-quality transportation. The position focuses on daily operations management, policy updates, and ongoing staff development, with a strong emphasis on ADA, DOT,

Qualifications

• Strong problem solving skills.
• Ability to understand and administer discipline.
• Knowledge of basic safety and training procedures.
• Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment.
• Ability to maintain high level of confidentiality.
• Regular attendance is required.

Responsabilités

• Oversight of Drivers, Dispatchers, and operations staff and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline.
• Perform monthly Safety meetings.
• Training, retraining and updates to policies, procedures and safety guidelines.
• Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements.
• Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed.
• Perform additional duties as assigned or required.
• Monitor performance of direct reports and provide coaching and guidance.

Connaissances

Strong problem solving

Discipline administration

Safety training procedures

Map reading & radio comms

Confidentiality

Regular attendance

Description du poste

MTM Transit is seeking a Manager, Operations to lead the transit operations team and drive efficient, compliant service for our client. You will oversee drivers, dispatchers, and staff, ensuring safety, budget adherence, and timely workflow.

The role emphasizes training, performance evaluations, and client communication to sustain high-quality transportation. The position focuses on daily operations management, policy updates, and ongoing staff development, with a strong emphasis on ADA, DOT,