Transit Operations Manager - Paratransit & Route Optimization

WeDriveU; Bourbonnais (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with employer match

Unlimited PTO

Job summary

WeDriveU is seeking an Operations Manager to oversee paratransit transportation operations at client sites. The role reports to the General Manager and requires hands-on leadership with daily supervision of drivers and coordination with clients and vendors.

The position emphasizes staffing decisions, route optimization, and policy development while ensuring safe, reliable service and adherence to company standards. Competitive compensation and benefits are provided.

Qualifications

• At least 5+ years of managerial experience in Paratransit transportation operations.
• Commercial Driver's License with appropriate endorsements.
• Experience using Trapeze software is required or highly desirable.

Responsibilities

• Supervise daily activities of drivers and implement SOPs as directed by the client and WeDriveU policies.
• Provide staff leadership to promote safe, efficient, and effective operations.
• Ensure transit routes are continuously operating to service client needs.
• Make staffing decisions and communicate with drivers and client management.
• Hire, interview, train, and develop new drivers.

Skills

Excel proficiency

Interpersonal communication

Problem solving

Customer service

Team leadership

DMV knowledge

Education

Experience in Paratransit Operations

Tools

Trapeze Software

MS Office Suite

Job description

WeDriveU is seeking an Operations Manager to oversee paratransit transportation operations at client sites. The role reports to the General Manager and requires hands-on leadership with daily supervision of drivers and coordination with clients and vendors.

The position emphasizes staffing decisions, route optimization, and policy development while ensuring safe, reliable service and adherence to company standards. Competitive compensation and benefits are provided.