Transit Operations & Training Manager

WeDriveU; Burlington (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Commuter Benefits

Unlimited PTO

Paid Holidays

Pet Insurance

Legal Insurance

EAP

On-the-job Training

Career Growth

Job summary

WeDriveU is seeking an Operations Manager to oversee on-site driver supervision and ensure efficient, safe transit operations for our client locations. The OM reports to the General Manager and collaborates with clients and vendors to maintain service reliability.

Responsibilities include staffing decisions, driver development, route analysis, and policy support. Requirements include 3+ years of supervisory experience in operations management and willingness to participate in safety training

Qualifications

• Outstanding interpersonal and communication skills.
• Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel skills.
• Excellent customer service skills.
• Self-motivated with the ability to prioritize and problem solve.
• Prior knowledge of DMV policies and procedures is preferred but not required.
• Must be able to lift 25+ pounds, climb stairs and be on your feet for an extended period.

Responsibilities

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
• Provide staff leadership by promoting and ensuring safe, efficient and effective operations
• Ensure that all transit routes are constantly operating and adequately servicing the client’s needs.
• Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management).
• Hire (interviews, road tests, training, etc.), train and develop new drivers.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Support the development of company policy and procedures.
• Support the General Manager as needed.
• Additional duties and responsibilities may apply.

Skills

Interpersonal skills

Excel skills

Customer service

Problem solving

DMV knowledge

Physical fitness

Job description

WeDriveU is seeking an Operations Manager to oversee on-site driver supervision and ensure efficient, safe transit operations for our client locations. The OM reports to the General Manager and collaborates with clients and vendors to maintain service reliability.

Responsibilities include staffing decisions, driver development, route analysis, and policy support. Requirements include 3+ years of supervisory experience in operations management and willingness to participate in safety training