Transit Dispatcher: Onsite Real-Time Ops & Driver Support

Beacon Mobility; Burnsville, Northern (MN, KY); Hybrid; USD 34,000 - 40,000; Full time

Job summary

Beacon Mobility seeks a Dispatcher in Burnsville, MN, onsite, to coordinate transportation services, monitor routes, and support drivers across shifts. You will act as the main driver contact, resolve issues, and help maintain service quality and safety.

The role requires strong communication, multitasking, and problem-solving abilities in a fast-paced environment. This is a full-time, on-site position with competitive pay and opportunities for growth within Beacon Mobility.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and make quick decisions.
• Experience with dispatching, logistics, or customer service preferred.
• Ability to work in fast-paced environment and handle disruptions.

Responsibilities

• Coordinate and dispatch transportation services efficiently.
• Monitor and adjust routes to maximize performance.
• Communicate with drivers and provide driver support.
• Manage incidents, service disruptions, and real-time challenges.
• Track KPIs like on-time performance and route efficiency.
• Maintain accurate daily operation records.

Skills

Communication

Customer service

Multitasking

Problem solving

Calm under pressure

Tools

Dispatching software

Basic computer skills

Job description

Beacon Mobility seeks a Dispatcher in Burnsville, MN, onsite, to coordinate transportation services, monitor routes, and support drivers across shifts. You will act as the main driver contact, resolve issues, and help maintain service quality and safety.

The role requires strong communication, multitasking, and problem-solving abilities in a fast-paced environment. This is a full-time, on-site position with competitive pay and opportunities for growth within Beacon Mobility.