Dispatcher

Beacon Mobility; Burnsville, Northern (MN, KY); On-site; USD 34,000 - 40,000; Full time

Job summary

Beacon Mobility seeks a Dispatcher in Burnsville, MN, onsite, to coordinate transportation services, monitor routes, and support drivers across shifts. You will act as the main driver contact, resolve issues, and help maintain service quality and safety.

The role requires strong communication, multitasking, and problem-solving abilities in a fast-paced environment. This is a full-time, on-site position with competitive pay and opportunities for growth within Beacon Mobility.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask and make quick decisions.
• Experience with dispatching, logistics, or customer service preferred.
• Ability to work in fast-paced environment and handle disruptions.

Responsibilities

• Coordinate and dispatch transportation services efficiently.
• Monitor and adjust routes to maximize performance.
• Communicate with drivers and provide driver support.
• Manage incidents, service disruptions, and real-time challenges.
• Track KPIs like on-time performance and route efficiency.
• Maintain accurate daily operation records.

Skills

Communication

Customer service

Multitasking

Problem solving

Calm under pressure

Tools

Dispatching software

Basic computer skills

Job description

## DispatcherApply: Burnsville, MN: Full time: Posted 4 Days Ago: REQ-2026-4502Transit Team, Inc.**Location:** Burnsville, MN (Onsite) **Pay:** $27.00 per hour **Employer of Choice!****Voted one of the Best Companies to Work For by U.S. News & World Report for 2025-2026!** **Available Shift:*** Tuesday - Thursday: 5:00 AM - 3:00 PM* Friday - Saturday: 2:30 PM - 12:00 AM **What You'll Do*** Coordinate and dispatch transportation services efficiently and effectively* Monitor and adjust routes to maximize performance and service quality* Communicate with drivers throughout their shifts to ensure operational success* Act as the primary point of contact for driver support and assistance* Resolve customer service concerns and operational issues in a professional manner* Manage critical incidents, service disruptions, and real-time operational challenges* Track and manage key performance indicators (KPIs), including: On-time performance Appointment adherence Passenger onboard time Route efficiency* Collaborate with supervisors and operational leaders to ensure service goals are met* Maintain accurate records and documentation related to daily operations **Qualifications*** Strong communication and customer service skills* Basic computer proficiency and ability to learn dispatching software* Ability to multitask and make informed decisions in a fast-paced environment* Strong problem-solving and organizational skills* Ability to remain calm and professional during service disruptions or emergencies* Transportation, dispatching, logistics, or customer service experience preferred* Commitment to providing safe, reliable, and caring service **Why Join Transit Team?*** Competitive pay at **$27.00 per hour*** Stable, full-time schedule* Opportunity to make a meaningful impact in your community* Supportive team environment* Career growth opportunities within Beacon Mobility* Work for an industry-leading organization recognized as an employer of choice If you're passionate about helping people, thrive in a fast-paced environment, and enjoy being the communication link that keeps operations running smoothly, we'd love to hear from you. **Apply today and help us deliver mobility without limits because every ride matters.**Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.