Transit Dispatcher — On-Time Routes & Driver Coaching

First Student; North Huntingdon Township (Westmoreland County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Career advancement

Benefits package

Paid time off

Holiday pay

Job summary

First Student in North Huntingdon, PA is seeking a Dispatcher to efficiently dispatch buses, ensure on-time performance, and support drivers and monitors with on-the-ground coordination. This full-time role emphasizes safety, service quality, and strong communication with customers.

The position requires 3-5 years of related experience, a high school diploma, and basic knowledge of radio dispatch equipment. English proficiency is essential for DOT-related communications and daily operations.

Qualifications

• 3-5 years dispatch or related experience.
• High school diploma or equivalent required.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Able to deliver under time constraints and deadlines.

Responsibilities

• Oversees routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Reports scheduling issues to Operations Supervisor/Contract Manager.
• Acts as primary liaison with contracted customers.
• May handle charter reservations, billing, or payroll.
• Provides solutions to drop-off and pick-up problems.
• Participates in supervision of day-to-day operations.

Skills

Experience 3-5 years

Excellent communication

Customer service

Time management

Computer literacy

Ability to work under deadlines

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student in North Huntingdon, PA is seeking a Dispatcher to efficiently dispatch buses, ensure on-time performance, and support drivers and monitors with on-the-ground coordination. This full-time role emphasizes safety, service quality, and strong communication with customers.

The position requires 3-5 years of related experience, a high school diploma, and basic knowledge of radio dispatch equipment. English proficiency is essential for DOT-related communications and daily operations.