Dispatcher: Safe Routes, On‑Time Performance & Full‑Time Benefits

FIRST MANAGEMENT SERVICES LLC; Pittsburgh (Allegheny County); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Holiday pay

Job summary

First Student is seeking a Dispatcher in Pittsburg, PA to dispatch all buses, ensure on-time performance, and counsel drivers and monitors on front line safety and service. The role supports the Pittsburg Public School District with a starting pay rate of $27.31 per hour and a Monday–Friday schedule from 8:30am to 5:30pm.

The Dispatcher will handle heavy phone and radio traffic, coordinate routes, and serve as the liaison with contracted customers while upholding safety and service standards

Qualifications

• 3-5 year's experience
• High school diploma or equivalent
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to deliver under time constraints and deadlines
• Previous terminal operations, dispatch, or driver experience
• Computer literate
• Ability to obtain company paid CDL
• Subject to DOT drug testing and physical
• DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Responsibilities

• Oversees all routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handles heavy phone and radio traffic
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
• Serves as primary communication liaison with major contracted customer
• May handle charter reservations, billing, or driver payroll
• Provides solutions to drop-off and pick-up problems
• Handle back-up driver duties or perform miscellaneous clerical duties as needed
• Completes assignment of special projects
• Assists with supervision of day-to-day operations

Skills

Excellent communication

Customer service

Time management

Radio dispatch knowledge

Computer literacy

Driver/terminal experience

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student is seeking a Dispatcher in Pittsburg, PA to dispatch all buses, ensure on-time performance, and counsel drivers and monitors on front line safety and service. The role supports the Pittsburg Public School District with a starting pay rate of $27.31 per hour and a Monday–Friday schedule from 8:30am to 5:30pm.

The Dispatcher will handle heavy phone and radio traffic, coordinate routes, and serve as the liaison with contracted customers while upholding safety and service standards