Transit Dispatcher (CDL Required) – Multi-County Operations Lead

Keolis Transit America; Hesperia (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Keolis Transit America in California seeks a Dispatch/Operations Coordinator to help manage paratransit and fixed-route coverage. You will coordinate driver schedules, monitor on-time performance, and communicate with clients to provide ETA and location updates.

The role requires CDL (Class B or A) with passenger and airbrakes endorsements, English proficiency, flexibility for nights/weekends, and experience in a fast-paced transit environment.

Qualifications

• Must be over 21 years of age and have a High School Diploma or equivalent.
• Previous transit industry experience as driver or dispatcher preferred.
• Must have a valid CDL Class B or A with Passenger and Airbrakes endorsements.
• Must be able to read, write and speak English.
• Flexible schedule including nights, weekends, and holidays.
• Able to work in a high-pressure, fast-paced environment and communicate professionally.
• Able to work in a union environment.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Ensure each driver reports at their scheduled work shift time.
• Arrange coverage for any call offs within driver staffing.
• Prepare and print manifest for all operator's toe (10) minutes prior to scheduled check in time.
• Make bus assignments.
• Ensure all operators pull out on time.
• Supply written documentation of incidents requiring follow-up action.
• Communicate clearly with others both verbally and in writing using English.
• Provide client with information on location and ETA.
• Make cost-effective and operationally efficient decisions regarding assignment or movement of trips.
• Monitor Transit Radio System (TRS) messages of radio actives of bus and sedan operators in the field.
• Monitor AVL screen to identify and prevent late running routes and optimize resources.
• Maintain Dispatch Communication log and complete all applicable documentation.
• Perform administrative duties; answer incoming calls, courtesy calls and filing.
• Other duties as required.

Skills

CDL Class B/A

English proficiency

Flexible schedule

Union environment

Transit experience

Computer literacy

Service area knowledge

Reliable transportation

Education

HS diploma

Job description

Keolis Transit America in California seeks a Dispatch/Operations Coordinator to help manage paratransit and fixed-route coverage. You will coordinate driver schedules, monitor on-time performance, and communicate with clients to provide ETA and location updates.

The role requires CDL (Class B or A) with passenger and airbrakes endorsements, English proficiency, flexibility for nights/weekends, and experience in a fast-paced transit environment.