Transit Dispatch & Operations Coordinator

New River Valley Community Services; Radford (VA); On-site; USD 39,000 - 45,000; Full time

Job summary

New River Valley Community Services is seeking a transportation dispatch specialist to coordinate bus trips, schedule drivers, and ensure smooth daily operations. The role involves direct client interaction, problem-solving in real time, and coordinating with field staff to maintain reliable service.

Required is a high school diploma or equivalent with transit dispatching experience; strong computer skills and organization are essential.

Qualifications

• High school diploma or equivalent; transit dispatching/vehicle operations experience; proficiency with standard office software.

Responsibilities

• Coordinate trip requests by phone and online, answering questions with a friendly approach.
• Arrange drivers, routes, and schedules to keep buses rolling smoothly.
• Utilize calendars and tracking tools to keep dispatch data accurate and current.
• Provide real-time dispatch support and backup driving for Bus Operators.

Skills

Transit dispatch

Customer service

Education

High school diploma or equivalent

Tools

Office software

Job description

New River Valley Community Services is seeking a transportation dispatch specialist to coordinate bus trips, schedule drivers, and ensure smooth daily operations. The role involves direct client interaction, problem-solving in real time, and coordinating with field staff to maintain reliable service.

Required is a high school diploma or equivalent with transit dispatching experience; strong computer skills and organization are essential.