Transit Administrative Specialist

Columbus Consolidated Government; Columbus (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Columbus Consolidated Government seeks an administrative support professional to assist the METRA Transit System Department. The role includes maintaining files, calendars, and reports, handling data entry, and answering multi-line calls to keep operations efficient.

You will prepare correspondence and presentations, assist in scheduling Dial-A-Ride trips, and respond to customer inquiries. The position requires organizational and interpersonal skills and attention to confidentiality.

Qualifications

• Knowledge of office administrative practices and procedures.
• Skill in the operation of standard office equipment.
• Skill in computers and software programs.
• Skill in customer service.
• Skill in creating and maintaining files.
• Skill in the preparation of reports.
• Skill in reading and interpreting documents.
• Skill in taking meeting notes.
• Skill in problem solving and decision-making.
• Skill in interpersonal relations.
• Skill in oral and written communication.
• Skill in organization and time management.
• Ability to operate a motor vehicle.

Responsibilities

• Provides administrative support to METRA Transit System Department. Maintains files, calendars, statistical reports, and other documents.
• Performs data entry, answers multi-line telephone and directs calls.
• Prepares correspondence, spreadsheets and presentations.
• Assists in scheduling Dial-A-Ride trips, meetings and appointments.
• Responds to internal and external customer concerns. Receives and processes department mail.
• Prepares reports and presentations as needed.
• Maintains confidential files for the department.
• Conducts parts room inventory, completes mileage reports and closes out maintenance work orders.
• Carries out a continuous effort to improve operations, work processes.
• Works cooperatively to provide continuous improvement and customer-driven service.
• Performs other related duties as assigned.

Skills

Office administration

Data entry

Customer service

Record keeping

Calendar management

Report preparation

Computer literacy

Interpersonal skills

Written communication

Education

High School Diploma

Apprenticeship/Internship

Some College

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

General office equipment

Job description

Columbus Consolidated Government seeks an administrative support professional to assist the METRA Transit System Department. The role includes maintaining files, calendars, and reports, handling data entry, and answering multi-line calls to keep operations efficient.

You will prepare correspondence and presentations, assist in scheduling Dial-A-Ride trips, and respond to customer inquiries. The position requires organizational and interpersonal skills and attention to confidentiality.