Transformation & Continuous Improvement Director

University of North Carolina - Chapel Hill; Elkins Hills (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

University of North Carolina at Chapel Hill is seeking a Director of Continuous Improvement & Transformation to lead strategic initiatives, improve operational effectiveness, and drive organizational change across the Adams School of Dentistry and affiliated units.

The role requires program management, change management, and strong communication with stakeholders at all levels, delivering measurable improvements in service, efficiency, and patient care.

Qualifications

• Demonstrated knowledge of project management and change management.
• Strong analytical and critical-thinking abilities.
• Experience improving organizational performance across cross-functional teams.
• Excellent communication and stakeholder engagement.
• Advanced Excel and data visualization skills.

Responsibilities

• Lead strategic improvement initiatives for ASOD operations.
• Define project goals, timelines, and success metrics.
• Coordinate with leaders across departments to implement changes.
• Monitor outcomes and sustain improvements.

Skills

Project management

Change management

Organizational improvement

Analytical thinking

Education

Bachelor's degree

Master's degree

Tools

Microsoft Excel

PowerPoint

Job description

University of North Carolina at Chapel Hill is seeking a Director of Continuous Improvement & Transformation to lead strategic initiatives, improve operational effectiveness, and drive organizational change across the Adams School of Dentistry and affiliated units.

The role requires program management, change management, and strong communication with stakeholders at all levels, delivering measurable improvements in service, efficiency, and patient care.