Director of Transformation & Operational Excellence

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

University of North Carolina at Chapel Hill seeks a Director of Continuous Improvement & Transformation in the Dean's Office of the Adams School of Dentistry. The role leads high-priority projects to improve operations, service delivery, and stakeholder experience, working with school leadership to define, scope, and prioritize initiatives from planning through implementation and evaluation.

The director collaborates across departments, applying project management and change management

Qualifications

• Knowledge of project management, change management, and organizational improvement principles.
• Bachelor's or master's degree with 0 to 2 years of experience or related education/experience.
• Strong analytical, facilitation, and communication skills.
• Preferred: PMP certification and Prosci change management training.

Responsibilities

• Lead high-priority initiatives that improve operations, effectiveness, and service delivery.
• Define, scope, and prioritize projects and manage them through planning, design, implementation, and evaluation.
• Coordinate subject matter experts and stakeholders across departments to monitor progress and adoption.
• Act as a strategic thought partner to school leadership using PM, change management and analytics.

Skills

Analytical

Facilitation

Communication

Education

Bachelor's degree

Master's degree

Job description

University of North Carolina at Chapel Hill seeks a Director of Continuous Improvement & Transformation in the Dean's Office of the Adams School of Dentistry. The role leads high-priority projects to improve operations, service delivery, and stakeholder experience, working with school leadership to define, scope, and prioritize initiatives from planning through implementation and evaluation.

The director collaborates across departments, applying project management and change management