Transaction Coordinator

Destination NJ Homes; United States; Remote; USD 48,000 - 52,000; Full time

Job summary

An established industry player is seeking a detail-oriented Transaction Coordinator and Back Office Administrator to streamline operations for real estate agents. In this dynamic role, you will manage transaction processes, oversee backend systems, and provide vital administrative support. Your organizational skills will shine as you handle up to 120 transactions annually while ensuring compliance and accuracy. Collaborate with agents and virtual assistants to enhance workflows and maintain performance metrics. If you thrive in a fast-paced environment and are passionate about supporting others, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in real estate administration or as a real estate agent.
• Familiarity with real estate transactions and platforms is essential.

Responsibilities

• Coordinate transactions from contract to close, managing around 120 transactions yearly.
• Teach and maintain backend technologies and systems for daily operations.

Skills

Organizational Skills

Problem-Solving

Customer Service

Communication Skills

Attention to Detail

Time Management

Tools

ClickUp

Slack

LastPass

Google Workspace

Job description

We are looking for an organized, intuitive, and communicative administrator to manage our backend operation. As our Transaction Coordinator and Back Office Administrator, you will support, help, and work with our real estate agents through day-to-day assistance, transaction coordination, and the facilitation, maintenance, and improvement of our backend systems. We are not offering any benefits at this time. In addition to possessing the skills and background necessary for the role, we are looking for a strong culture fit. Our team’s core values are:

1. Earned Trust
2. We Choose Positivity
3. A Players, Deliberate
4. Deliberate
5. Complete Ownership
6. Heartfelt Appreciation

Our mission is to make producing Real Estate Agents' lives better by taking the administrative load off of them so they can focus on their clients and sales.

Responsibilities:

Transaction Coordination

1. Own the transaction process from contract to close - approximately 120 transactions per year.
2. Maintain and update transaction timelines and workflows in ClickUp - Our Project Management Software.
3. Double-check and manage listings and offer paperwork to ensure accuracy and compliance.
4. Communicate with third parties - e.g., agents, vendors, and clients to confirm progress and resolve issues.
5. Assist agents with inspection requests and responses, providing additional administrative support.

Systems Expert

1. Teach, maintain, build, and field questions on all of the backend technologies and systems that we use to facilitate day to day operations.
2. Ability to vet, learn, and implement new technologies, platforms, and systems.

Virtual Assistant Management

1. Answer day-to-day questions and assign tasks to Virtual Assistants.
2. Organize and manage Standard Operating Procedures for team processes.
3. Collaborate on designing and implementing new workflows to improve efficiency.

Administrative Support

1. Manage Internal admin channels and act as a gatekeeper for internal queries.
2. Promote office events, reminders, and social posts.
3. Prepare marketing material.
4. Assist with agent onboarding processes.

KPI Scoreboard Ownership

1. Maintain the consistency and integrity of our performance scoreboard.
2. Collaborate with VAs and leadership to ensure metrics are accurate and up-to-date.

Qualifications:

Experience:

1. At least 2 years of previous experience as either: Real Estate Agent (sales) or Real Estate Admin Experience (such as but not limited to: Transaction Coordinator, Team/Office Admin).
2. Familiarity with real estate transactions and workflows (NJ-specific knowledge is a bonus).
3. Familiarity with common real estate platforms, such as MLSs, Dotloop, Showingtime, etc.

Skills:

1. Strong organizational skills with attention to detail and ability to meet deadlines.
2. Excellent problem-solving and customer service abilities.
3. Proficiency or willingness to become proficient in tools such as ClickUp, Slack, LastPass, and Google Workspace.
4. Strong written and verbal communication skills.
5. Problem-solving skills to look through our SOPs and do research on problems as they arise if needed to help improve workflows.
6. Ability to prioritize tasks properly.

Compensation:
$48,000 - $52,000 yearly