Training Programs Manager: Client Impact & Growth

ResultsCX; Orlando (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

ResultsCX in Orlando, US is seeking a Manager for Training. In this role, you will oversee client relationships and execute training needs based on gap analysis. Your duties will include developing training courses, analyzing training effectiveness, and supporting the certification of training staff.

The ideal candidate will hold a Bachelor's degree and possess strong communication and consulting skills. Extensive experience leading training organizations is preferred. A dynamic and fast-paced environment awaits you.

Qualifications

• A minimum of 1-2 years of successful experience leading training organizations.
• Strong understanding of Adult Learning Theories.
• Experience with Learning Management Systems (LMS) is desired.

Responsibilities

• Supervise and develop the work of direct reports.
• Analyze and report training effectiveness.
• Create and communicate data-driven findings and recommendations.

Skills

Excellent communication skills

Critical thinking

Problem solving

Decision making

Organizational skills

Proficient in Microsoft Office

Education

Bachelor's degree in Training or related field

Tools

Learning Management Systems (LMS)

Microsoft Office

Job description

ResultsCX in Orlando, US is seeking a Manager for Training. In this role, you will oversee client relationships and execute training needs based on gap analysis. Your duties will include developing training courses, analyzing training effectiveness, and supporting the certification of training staff.

The ideal candidate will hold a Bachelor's degree and possess strong communication and consulting skills. Extensive experience leading training organizations is preferred. A dynamic and fast-paced environment awaits you.