Training Coordinator (Fully Remote)

Engine; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Engine is an AI-native platform for intelligent travel. We are seeking a Training Specialist to deliver learning programs, develop engaging content, and support customers as needed.

Responsibilities include delivering training sessions using standardized agendas, updating materials, monitoring performance, and building action plans for low performers. You will collaborate with customers via phone, email, and chat to ensure adoption and success.

Qualifications

• 1+ years of training delivery in a high-volume call center or teaching experience.
• Expert-level Zoom, Google Workspace, LMS, and Asana proficiency.

Responsibilities

• Deliver training sessions using standardized agendas and update materials as needed.
• Monitor performance and build action plans for low performers.
• Support customers via phone, email, and chat when required.

Skills

Training delivery

Tools

Zoom

Google Workspace

LMS

Asana

Job description

• You will facilitate learning programs and develop engaging training content.
• You'll monitor performance and build action plans for low performers.

Key Responsibilities:

• Deliver training sessions using standardized agendas and update materials as needed.
• Support customers via phone, email, and chat when required.

Requirements:

• 1+ years of training delivery in a high-volume call center or teaching experience.
• Expert-level Zoom, Google Workspace, LMS, and Asana proficiency.

Engine

Engine is an AI-native platform for intelligent travel, building proprietary technology and supply for modern business travel. Serving over 38,000 customers and nearly 2 million travelers, Engine has been recognized as a Best Workplace for Innovators and Best Place to Work.