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Strive Solutions in Denver, Colorado is seeking a Training & Development Manager to elevate premium training programs that boost service quality and customer satisfaction. You will design and implement training strategies aligned with organizational goals, create curricula, define learning objectives, and ensure content supports role requirements while leading a team of training specialists.
This role drives continuous improvement by assessing training effectiveness, identifying gaps, and
Responsible for enhancing and overseeing premium training programs to support exceptional service quality and customer satisfaction. Develop and implement training strategies aligned with organizational goals by creating and maintaining effective curricula, defining learning objectives, and ensuring training content supports role requirements.
Responsible for enhancing and overseeing premium training programs to support exceptional service quality and customer satisfaction. Develop and implement training strategies aligned with organizational goals by creating and maintaining effective curricula, defining learning objectives, and ensuring training content supports role requirements. Lead and manage a team of training specialists, providing direction, coaching, and oversight to ensure consistent delivery and measurable learning outcomes. Conduct performance assessments to evaluate training effectiveness, identify gaps, and drive continuous improvement. Collaborate with internal stakeholders to align training initiatives with operational needs and best practices.