Training & Development Manager

Strive Solutions; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Strive Solutions is seeking a Training Manager to enhance and oversee comprehensive training programs that support exceptional service quality and customer satisfaction in Denver.

Responsibilities include developing training strategies, creating curricula, assessing outcomes, and leading a team of training specialists to ensure consistent delivery and staff readiness for their roles.

Qualifications

• Proven experience in training and development, including curriculum development.
• Strong performance assessment and program improvement capabilities.
• Leadership skills to guide and support a training team.
• Excellent communication and organizational skills.
• Customer-focused mindset with a commitment to service quality.

Responsibilities

• Develop and implement training strategies aligned with organizational goals.
• Create and manage training curriculum and learning materials.
• Assess performance outcomes and use results to improve training effectiveness.
• Lead and manage a team of training specialists to ensure consistent training delivery.
• Ensure staff are equipped with the skills needed to succeed in their roles.

Skills

Curriculum development

Performance assessment

Team leadership

Communication

Customer focus

Job description

is responsible for enhancing and overseeing comprehensive training programs that support exceptional service quality and customer satisfaction.

Key Responsibilities

• Develop and implement training strategies aligned with organizational goals.


• Create and manage training curriculum and learning materials.


• Assess performance outcomes and use results to improve training effectiveness.


• Lead and manage a team of training specialists to ensure consistent training delivery.


• Ensure staff are equipped with the skills needed to succeed in their roles.

Qualifications & Skills

• Proven experience in training and development, including curriculum development.


• Strong performance assessment and program improvement capabilities.


• Leadership skills to guide and support a training team.


• Excellent communication and organizational skills.


• Customer-focused mindset with a commitment to service quality.