Trailer Sales Manager - Platform Growth & Onboarding

Ryder System, Inc.; Lincoln (NE); On-site; USD 72,000 - 88,000; Full time

Job summary

Ryder System, Inc. is seeking a Commercial Trailer Sales Manager to drive the Tapped Trailers initiative.

You will onboard customers, set up prospects on the platform, and ensure insurance/DOT requirements are met while addressing issues and maintaining satisfaction across multiple markets. Ideal candidates have 2+ years in Sales/Marketing/Operations with a track record of onboarding customers and a strong knowledge of Ryder's rental products.

Qualifications

• Two years or more of experience in Sales, Marketing, or Operations, with a proven track record of onboarding new customers.
• Trailer or equipment industry experience is a plus, though not required.
• Advanced-level knowledge of Ryder's rental product line.

Responsibilities

• Partner with the Sales and Marketing team to drive new customer on-boarding in launched and pilot markets.
• Visit and set up prospects on the Tapped Trailers platform.
• Verify proper requirements are met (i.e. insurance/DOT).
• Resolve customer complaints and issues related to the platform or transactions, and propose solutions for DOT violations, accidents, breakdowns, etc.
• Maintain customer satisfaction around rental transactions in multiple markets by holding sessions with customers to receive and incorporate feedback.
• Monitor trailer inventory and customer profiles to ensure accuracy.
• Work with the broader team on strategic planning and presentation of results to Ryder's Executive Team.
• Monitor and maintain yield pricing in target markets.
• Performs other duties as assigned.

Education

Bachelor's degree in Sales, Marketing, Transportation, or equivalent experience

Job description

Ryder System, Inc. is seeking a Commercial Trailer Sales Manager to drive the Tapped Trailers initiative.

You will onboard customers, set up prospects on the platform, and ensure insurance/DOT requirements are met while addressing issues and maintaining satisfaction across multiple markets. Ideal candidates have 2+ years in Sales/Marketing/Operations with a track record of onboarding customers and a strong knowledge of Ryder's rental products.