Trailer Platform Sales Lead – Onboarding & Growth

Ryder System, Inc.; Lansing (MI); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental

Vision

Life insurance

Disability insurance

Paid vacation

Paid sick leave

Bereavement leave

Family and parental leave

401(k) retirement plan

Job summary

Ryder System, Inc. is seeking a Commercial Trailer Sales Manager to lead onboarding of new customers to the Tapped Trailers platform and drive sales in targeted markets.

You will collaborate with Sales and Marketing, visit prospects, and ensure DOT/compliance requirements are met while building strong customer relationships. This role offers a hands-on, startup-like impact within the scale of a global logistics leader, with a focus on local market growth, pricing strategy, and cross-functional

Qualifications

• Bachelor's degree in Sales, Marketing, Transportation, or equivalent experience.
• Two (2) years or more of experience in Sales, Marketing, or Operations, with a proven track record of onboarding new customers.
• Trailer or equipment industry experience is a plus, though not required.
• Advanced-level knowledge of Ryder's rental product line.

Responsibilities

• Partner with the Sales and Marketing team to drive new customer onboarding in launched and pilot markets.
• Visit and set up prospects on the Tapped Trailers platform.
• Verify proper requirements are met (i.e. insurance/DOT).
• Resolve customer complaints and issues related to the platform or transactions, and propose solutions for DOT violations, accidents, breakdowns, etc.
• Maintain customer satisfaction around rental transactions in multiple markets by holding sessions with customers to receive and incorporate feedback.
• Monitor trailer inventory and customer profiles to ensure accuracy.
• Work with the broader team on strategic planning and presentation of results to Ryder's Executive Team.
• Monitor and maintain yield pricing in target markets.

Skills

Ryder rental product knowledge

Education

Bachelor's degree in Sales, Marketing, Transportation, or equivalent experience

Job description

Ryder System, Inc. is seeking a Commercial Trailer Sales Manager to lead onboarding of new customers to the Tapped Trailers platform and drive sales in targeted markets.

You will collaborate with Sales and Marketing, visit prospects, and ensure DOT/compliance requirements are met while building strong customer relationships. This role offers a hands-on, startup-like impact within the scale of a global logistics leader, with a focus on local market growth, pricing strategy, and cross-functional