Trailer Sales Growth Manager – Platform Onboarding

Ryder System, Inc.; Columbus (OH); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Commercial Trailer Sales Manager to lead the launch and expansion of the Tapped Trailers platform. This role involves onboarding new customers, visiting prospects, and ensuring DOT and insurance compliance while solving platform-related issues.

You will work with a small, agile team inside a large, established organization, enjoying ownership, impact, and a clear path to success with commission and bonus potential based on market performance.

Qualifications

• Bachelor's degree in Sales, Marketing, Transportation, or equivalent experience.
• Two (2) years or more of experience in Sales, Marketing, or Operations with a proven track record of onboarding new customers.
• Trailer or equipment industry experience is a plus, though not required.

Responsibilities

• Drive new customer onboarding in launched and pilot markets.
• Visit and set up prospects on the Tapped Trailers platform.
• Verify proper requirements are met (i.e. insurance/DOT).
• Resolve customer complaints and issues related to the platform or transactions, and propose solutions for DOT violations, accidents, breakdowns, etc.
• Maintain customer satisfaction around rental transactions in multiple markets by holding sessions with customers to receive and incorporate feedback.
• Monitor trailer inventory and customer profiles to ensure accuracy.
• Work with the broader team on strategic planning and presentation of results to Ryder's Executive Team.
• Monitor and maintain yield pricing in target markets.

Skills

Customer onboarding

Sales & marketing collaboration

Education

Bachelor's degree in Sales, Marketing, Transportation, or equivalent experience

Job description

Ryder System, Inc. is seeking a Commercial Trailer Sales Manager to lead the launch and expansion of the Tapped Trailers platform. This role involves onboarding new customers, visiting prospects, and ensuring DOT and insurance compliance while solving platform-related issues.

You will work with a small, agile team inside a large, established organization, enjoying ownership, impact, and a clear path to success with commission and bonus potential based on market performance.