Traffic Operations Leader - People-First & Growth-Driven

LAZ Parking; Chicago (IL); On-site; USD 85,000 - 105,000; Full time

Job summary

LAZ Parking in Chicago is seeking a Traffic Control Manager for its Events Operation. You will oversee 24/7 traffic control, coach a frontline team, and drive operational excellence to meet contractual obligations.

The role emphasizes leadership, safety, and collaboration with security and emergency teams, with a focus on delivering top-tier parking services in a fast-paced environment.

Qualifications

• Experience leading a team in a parking/ops environment.
• Strong customer service and communication skills.
• Ability to train and coach staff and manage payroll/process.

Responsibilities

• Manage daily traffic control operations and ensure compliance with contractual obligations.
• Lead, direct and develop front-line staff, leads and supervisors to meet performance goals.
• Promote and train exceptional customer service and professional conduct.
• Identify high-potential employees to support organizational growth and succession planning.
• Coordinate with airport police and emergency management teams to ensure safe operations.

Job description

LAZ Parking in Chicago is seeking a Traffic Control Manager for its Events Operation. You will oversee 24/7 traffic control, coach a frontline team, and drive operational excellence to meet contractual obligations.

The role emphasizes leadership, safety, and collaboration with security and emergency teams, with a focus on delivering top-tier parking services in a fast-paced environment.