Director of Event Operations – Growth & Client Success

Pho Prime, LLC; Chicago (IL); On-site; USD 100,000 - 115,000; Full time

Job summary

LAZ Parking Chicago, LLC is seeking a Director of Operations - Events in Chicago to lead the portfolio with full responsibility for financials and 24/7 parking management excellence. You will align programs from the home office and support field teams to optimize performance.

The role requires strong leadership, client relationship skills, and a track record of improving efficiency across multiple locations. Willingness to travel daily/weekly to various sites is essential.

Qualifications

• 5+ years in management roles.
• Bachelor's Degree or equivalent work experience.
• Experience with systems software integrated with departments to improve efficiency.
• Proficiency with MS Office (Excel/Word/PowerPoint).

Responsibilities

• Oversee financials and operations for an assigned portfolio.
• Develop client relationships and drive business retention.
• Prepare budgets and monthly profit/loss reviews by location.
• Lead and develop Facilities Managers and Assistants.

Skills

Management experience

Client relationship management

P&L understanding

Education

Bachelor's Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

LAZ Parking Chicago, LLC is seeking a Director of Operations - Events in Chicago to lead the portfolio with full responsibility for financials and 24/7 parking management excellence. You will align programs from the home office and support field teams to optimize performance.

The role requires strong leadership, client relationship skills, and a track record of improving efficiency across multiple locations. Willingness to travel daily/weekly to various sites is essential.